Overwhelmed with phone calls?
The AI Service Advisor dedicated to Automotive!
Available 24/7. Answers every call. Free your staff from calls!
Takes care of customer support, schedule appointments and more!
- Full customized to your shop(s)
- 30-day free trial
Trusted by auto repair businesses across North America
What Our Customers Say About Us
These are the testimonials of our customers.
Calls managed
Saved in call time
Customer satisfaction
System uptime
The phones not ringing as much - that's the biggest thing for me.
“I’m using it because I find good value in the stuff that you do for me. The phone’s not ringing as much – that’s the biggest thing for me. You might speak to one person and get a price estimate, then talk to someone else and get a different one. With the AI, at least it’s consistent. And the data – we’ve never had that before. Now it’s nice to see what people are calling about.”
Multi-location operator
Quick Lube Franchise
Canada
“Also, our AI Service Advisor is is doing great, we had a lot of comments on her. More than half the people think she’s real – someone asked for her at the counter in person today lol”
More than half the people think she's real
Store Manager
Auto Repair & Tire Shop
How Mxpert AI works
Mxpert AI Service Advisor revolutionizes customer service in auto repair with intelligent automation and 24/7 availability. Our system seamlessly integrates with your existing operations to enhance customer interactions without requiring additional resources.
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Initial Setup
Collaborate with our team to tailor the AI Service Advisor to your shop’s specific needs.
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Forward Calls
Forward your existing shop number to Mxpert’s system to handle all inbound calls, ensuring no disruption in customer communication.
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Live Operation
Activate the AI Service Advisor to start handling customer calls 24/7, providing immediate assistance and booking services.
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Continuous Improvement & Support
Based on performance data and your feedback, we continuously refine the AI to better meet your needs and those of your customers.
Understand your calls, understand your customers
Get to know your customers better with Mxpert’s call logs. Every phone call is tracked, giving you simple reports that show what your customers need most. Here’s what you can do with this information,
- Spot Trends
- Performance Metrics
- Customer Interaction Analysis
- Feedback Optimization
Built with Advanced AI Technologies
Human-Sounding
Our AI Service Advisor interacts with a human touch. Engage your customers with natural dialogue that understands and adapts to their tone and emotions.
AI-Powered Text
Send and receive text messages automatically when on calls. Our AI handles inquiries even while busy, ensuring no customer query goes unanswered.
AI Appointments
Let our AI take care of scheduling. It checks availability in real-time and books appointments directly into your system, sending instant confirmations to customers.
Caller Recognition
Our smart AI identifies incoming callers before it even answers the phone. Greet your customers by name and provide personalized service from the moment you connect.
AI: Hi , how are you doing?
AI: Are you asking for your ?
Advanced Analytics
Monitor interactions, track performance, and analyze customer data. Our advanced analytics give you a comprehensive overview of your service efficiency and customer satisfaction.
Seamless Integration
Easily integrate our AI Service Advisor with your existing workflow tools. Enjoy a seamless experience without disrupting existing processes.
Security & Compliance
At Mxpert, we prioritize the security of your data and the compliance of our services with industry standards. Our AI service advisor is built on a foundation of trust and reliability, ensuring that every interaction is secure.
Frequently asked questions
Our implementation begins with a 30-day trial during which we customize the AI service advisor for your specific needs, starting with a few calls per day and gradually increasing to full capacity. This step-by-step approach ensures the system integrates seamlessly into your operations, aiming for maximum management of calls by the end of the month.
Yes, Mxpert AI is designed to integrate with a wide range of systems. We can adapt our technology to work seamlessly with your existing setup.
