Overwhelmed with phone calls?

The AI Service Advisor for Auto Repair!

Available 24/7. Answers every call. Free your staff from calls!
Takes care of customer support, schedule appointments and more!

Trusted by auto repair businesses across North America
Trusted by auto repair businesses across North America

How Mxpert AI works

Mxpert AI Service Advisor revolutionizes customer service in auto repair with intelligent automation and 24/7 availability. Our system seamlessly integrates with your existing operations to enhance customer interactions without requiring additional resources.

15000

Calls managed

100

Saved in call time

99.98

Customer satisfaction

99

System uptime

  • Initial Setup

    Collaborate with our team to tailor the AI Service Advisor to your shop’s specific needs.

  • Forward Calls

    Forward your existing shop number to Mxpert’s system to handle all inbound calls, ensuring no disruption in customer communication.

  • Live Operation

    Activate the AI Service Advisor to start handling customer calls 24/7, providing immediate assistance and booking services.

  • Continuous Improvement & Support

    Based on performance data and your feedback, we continuously refine the AI to better meet your needs and those of your customers.

Available 24/7

Answers calls and manages inquiries any time of the day or night.

8X Cheaper & 10X Faster

Delivers services at 8X cheaper and 10X faster rates than traditional methods.

Immediate Response

Provides instant assistance to customer inquiries to enhance satisfaction.

Personalized Interaction

Tailors communications based on customer history and preferences.

Efficient Call Routing

Directs calls to the appropriate service or staff member efficiently if needed.

Performance Analytics

Offers insights into call volume, customer service queries, and operational efficiency.

Understand your calls, understand your customers

Get to know your customers better with Mxpert’s call logs. Every phone call is tracked, giving you simple reports that show what your customers need most. Here’s what you can do with this information,

Built with Advanced AI Technologies

Human-Sounding

Our AI Service Advisor interacts with a human touch. Engage your customers with natural dialogue that understands and adapts to their tone and emotions.

AI-Powered Text

Send and receive text messages automatically when on calls. Our AI handles inquiries even while busy, ensuring no customer query goes unanswered.

AI Appointments

Let our AI take care of scheduling. It checks availability in real-time and books appointments directly into your system, sending instant confirmations to customers.

Caller Recognition

Our smart AI identifies incoming callers before it even answers the phone. Greet your customers by name and provide personalized service from the moment you connect.

AI: Hi , how are your doing?

AI: Are you asking for your ?

Advanced Analytics

Monitor interactions, track performance, and analyze customer data. Our advanced analytics give you a comprehensive overview of your service efficiency and customer satisfaction.

Seamless Integration

Easily integrate our AI Service Advisor with your existing workflow tools. Enjoy a seamless experience without disrupting existing processes.

Security & Compliance

At Mxpert, we prioritize the security of your data and the compliance of our services with industry standards. Our AI service advisor is built on a foundation of trust and reliability, ensuring that every interaction is secure.

Data Encryption

We use advanced encryption methods to protect your data at rest and in transit, ensuring that sensitive information is shielded from unauthorized access.

Transparency First

We believe in transparency about our data use and handling practices. While our full compliance policies are being established, we keep all stakeholders informed about how their data is used and stored.

Continuous Improvement

We are dedicated to continuously improving our security features and compliance measures. Regular updates are part of our routine to ensure we meet the necessary security.

Frequently asked questions

How does Mxpert's implementation process work?

Our implementation begins with a 30-day trial during which we customize the AI service advisor for your specific needs, starting with a few calls per day and gradually increasing to full capacity. This step-by-step approach ensures the system integrates seamlessly into your operations, aiming for maximum management of calls by the end of the month.

Is Mxpert AI compatible with our existing system?

Yes, Mxpert AI is designed to integrate with a wide range of systems. We can adapt our technology to work seamlessly with your existing setup.

Free your staff & technicians from answering calls!

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Talk to Kylie, our AI Service Advisor!

“I am super excited to talk to you!”

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